Privacy Policy
Effective Date: January 1, 2024
Last Updated: January 1, 2024
HomeTeam Moving (“we,” “us,” or “our”) owns and operates hometeammovingfl.com. We are a full-service moving and storage company based in Orlando that serves Central Florida and the I-4 corridor. The pages below set out, in plain terms, which personal details we record, the purposes behind collecting them, the limited parties who may receive them, and the safeguards we keep in place to protect them.
1. Personal Details We Record
We may log the items listed here when you ask for a quote, place a phone call or send an email to the office, or complete one of the forms on this site:
- Your full name
- A contact phone number
- An email address
- The origin address and the destination address for the move
- Your target move date and the size of the home
- Notes about specialty pieces, including pianos, gun safes, or fragile goods
- Any other information you decide to pass along about the job
A separate set of technical details is recorded automatically the moment you open the site, including the IP address you connect from, your browser type, the URL that referred you, the pages you viewed, and the date and time of the visit. Standard web server logs and cookies are the mechanisms that gather this material.
2. The Purposes Behind It
We draw on the information you give us in order to:
- Prepare a flat written rate matched to the specifics of your move
- Keep a line of communication open about your quote and the details of the job
- Book your move on the calendar and coordinate the crew
- Circle back after the move to confirm you were satisfied
- Refine the way our service and the site perform
- Satisfy the legal obligations that apply to us
3. Who May Receive It
HomeTeam Moving is a licensed moving and storage company, and we carry out your move with our own crew. We do not hand the job to a subcontractor, and we do not sell, lease, or barter your personal details to third-party advertisers, data brokers, or any company unconnected to us. The only recipients are:
- The HomeTeam Moving crew and the operations staff assigned to handle your move
- Service providers that support our website and day-to-day business, such as web hosting and analytics platforms, each held to strict confidentiality agreements
- Law enforcement or government authorities, in the situations where a law or legal demand compels disclosure
4. How Long It Stays on File
We keep your personal details no longer than the purposes laid out in this policy reasonably require, which ordinarily means no more than 24 months following your last contact with us. When that period runs out, we either delete the data securely or remove anything that could identify you.
5. Cookies and Tracking Tools
We use cookies and comparable technologies to understand how visitors navigate the site and to keep its features running smoothly. The settings inside your browser put you in control of how cookies behave. Switching them off may disable certain parts of the site, but it will never block you from calling the office to request a quote.
6. Links to Other Sites
This site may carry links out to third-party destinations, such as review platforms or mapping tools. We have no control over, and accept no responsibility for, how those external sites handle privacy. We recommend reviewing each one’s own privacy policy before you supply any personal details there.
7. Protecting Your Data
We apply reasonable administrative, technical, and physical safeguards designed to keep your personal details from being accessed, altered, disclosed, or destroyed without authorization. All data moving between your browser and our servers is protected by SSL encryption. Even so, no method of transmitting or storing data online can be guaranteed completely secure.
8. Your Rights
Subject to where you reside, you may be permitted to:
- Request a copy of the personal details we hold about you
- Request that we correct any information that is inaccurate
- Request that we delete your personal details
- Decline communications that are not essential
To exercise any of these rights, email [email protected] or call (888) 711-4778. We will get back to you within 30 days.
9. Children’s Privacy
None of our offerings are directed at anyone under the age of 18, and we do not knowingly gather personal details from minors. If it comes to our attention that information from a person under 18 has reached us, we will delete it promptly.
10. Revisions to This Policy
We may revise this Privacy Policy periodically. Each revision is posted on this page with a current effective date. Continuing to use the site or our service after a revision goes up signifies your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy, or about the way we handle your information, you can reach us here:
HomeTeam Moving
Kirkman Road
Orlando, FL 32811
Phone: (888) 711-4778
Email: [email protected]